The Veterans Opportunity to Work Act and the Certified Federal Job Search Training Program

The Veterans Opportunity to Work Act and the Certified Federal Job Search Training ProgramThe Veterans Opportunity to Work Act and the Certified Federal Job Search Training ProgramThe Veterans Opportunity to Work Act and the Certified Federal Job Search Training ProgramThe Veterans Opportunity to Work (VOW) Act is a bipartisan, bicameral, comprehensive legislation that seeks to lower the unemployment rate among veterans. In light of the Acts provisions and associated goals, the Certified Federal Job Search Trainer (CFJST) Program is more critical than ever through teaching Ten Steps to a Federal Job at your Veterans Employment Center, you will be able to provide key knowledge and insights about landing quality federal jobs, which are highly sought after by veterans seeking to continue their record of service to our country.The VOW Act specifically addresses four key areas expanding education training, improving the Transition Assistance Program, facilitating seamless transition, and translating military skills and training. The CFJST Program supports the VOW act in each of these areas, and in certain circumstances you may be able to request this training and acquire funding to become a Certified Federal Job Search Trainer. Below are examples of how the CFJST Program supports the VOW Act and prepares you to help veterans prepare for a successful federal job search.Expanding Education Training The CFJST Program provides three (3) full days of training with an emphasis on the tools and knowledge necessary for helping veterans apply for federal jobs. Trainings are led by Federal Resume Guru Kathryn Troutman, who is widely recognized for herbei expertise on the federal hiring processThe CFJST Program provides in-depth instruction on drafting successful federal resumes, targeting federal job searches, and understanding the federal hiring process.Improving the Transition Assistance Program If you are involved with the Transition Assistance Program (TAP), the CFJST Program can provide you with additional tools to help veterans transition into civilian life. The CFJST Program addresses career coaching, emphasizes federal job-hunting skills, and provides up-to-date information on the federal governments hiring initiatives for veterans in an increasingly competitive hiring environment.Facilitating Seamless Transition The CFJST Program teaches career transition professionals how to advise veterans about federal jobs and how to match their Military Occupational Specialty (MOS), skills, and competencies to Office of Personnel Management (OPM) classification standards.Through instructing participants on federal resume writing, veterans preference programs, and other federal hiring processes such as military spouse programs, non-competitive hiring authorities for veterans, and the Veterans Equal Opportunity Act, the CFJST Program prepares you to teach veterans how to craft a competitive federal resumes while maximizing military backgrounds to get Best Qualified for federal job openings.Translating Military Skills Training The CFJST Program helps you understand and prepares you to educate veterans on how to translate military skillsets and backgrounds into understandable civilianized language so that they will be able to competitively demonstrate their qualifications when applying for federal jobs.The CFJST Programs focus on targeted job searches and federal resume writing specifically addresses individuals with military backgrounds and how to translate those experiences in a way relevant to federal jobs.Read more information about the VOW Act Go to the Ten Steps to a Federal Job Certification home page

How to Ensure Your References Are Gender-Neutral

How to Ensure Your References Are Gender-NeutralHow to Ensure Your References Are Gender-NeutralStudies indicate the language often used to describe female professionals weakens their appeal to hiring managers. What can you do to level the playing field?Do job references describe men and women in different terms?In subtle ways executives routinely use different terms to refer to men and women in recommendations, negatively affecting job candidates they are effectively trying to praise, according to a new study. Executives, men and women alike, routinely praise women using terms helpful, kind, sympathetic, nurturing and tactful, all of which are less valued by recruiters and hiring managers.Even recruiting professionals dont always realize the gap between the ways professionals are described by their peers.A case in point is Jill Knittel, vice president at ER Associated, an executive recruiting firm in Rochester, N.Y. When asked to comment on how a reference might use different words to describe male and female candidates qualifications for the same position, she said, I dont run into that issue. As you become a C-level professional, its notlage an issue.Then, to prove her point, she searched her files for recommendations she has received for male and female candidates being considered for a midlevel finance position in a public accounting firm. What she found challenged her assumption.First, she retrieved this recommendation for a female candidate She cared for her clients and took very good care of their needs.Then, this one for a male He had strong relationships with his clients and was very reliable.Holy cow said Knittel, realizing her experiment contradicted her theory. Its really subtle, but it happens.Yes, it does, and even the best-intentioned people making those recommendations may not even realize what they are doing. A recent study by researchers at Rice University concluded that the words used to describe the qualities of men and women job candidates differ. While subtle, those differences can make or break a womans chances of being hired or promoted.The study focused on jobs in academia but offered lessons that can be taken to the executive level.The researchers, Michelle Hebl and Randi Martin, along with graduate student Juan Madera, reviewed 624 letters of recommendation for academic positions at colleges and universities nationwide, and found that the letters praised women by using adjectives such as helpful, kind, sympathetic, nurturing and tactful, along with behaviors such as helping others, taking direction well and maintaining relationships. When those recommendations were reviewed by volunteers who were unaware of the gender of the candidate, said Martin, the more communal the characteristics mentioned, the lower the evaluation of the candidate.Lisa Torres, a former prof of sociology at George Washington University and now a social science analyst at the Equal Employment Opportunity Commission office in San Francisco, notes, We expect women to have certain skills, such as communication skills, empathy and communal traits. Yet behauptung skills are not always valued. In some cases they are penalized. But, if women are described as assertive, self-confident and accomplished, people will question, Where is the team building? Its sort of a Catch-22.Changing Perceptions, Changing LanguageThe way for women to deal with this issue, says Torres, is to understand why people choose the words they do, and be proactive about changing the way they think. When you ask someone to be a reference, whether he writes a letter or speaks to someone on the phone, theres nothing wrong with giving that person some idea of what youd like him to say about you. You need to take some control over that message.Knittel agrees, saying it is imperative that job candidates - men and women - take control of the reference process.The first thing you should say to a prospective employer after giving her the names of your referen ces is, Give me 24 hours to get in touch with these people to let them know you are going to call. This, Knittel said, gives you time to do two thingsYou ensure they are available to speak to the recruiter or prospective employer.It gives you time to brief them on the job, and explain to them why you are a good fit. Tell them what skill set you would bring to the company. Remind them of that acquisition you worked together on, or the client you brought in. Use the language you would like them to use to characterize your skills.Caroline Ceniza-Levine, co-founder of SixFigureStart, a career coaching firm in New York, instructs her clients to prepare their references as part of the job-seeking process. Educate them on what qualities and skills you want them to highlight, and give them specific examples of your work that speak to these skills. It can help avoid a well-meaning reference from giving a lukewarm recommendation.Educating your references, as well as the people who are reading them, will ultimately make a difference for women seeking to move up the ladder. Subtle gender discrimination continues to be rampant, said Hebl, one of the studys authors. Its important to acknowledge that because you cannot remediate discrimination until you are aware of it. It will take a great amount of education, among both employers and employees, before people will stop making gender-specific characterizations, said Torres.I cant legislate these changes, she said. But I can start from the bottom up. When I write a recommendation for a female graduate student, Im watching the words I use. I instinctively want to say what a nice person she is. Instead, I should be saying shes brilliant.

My Cover Letter Was Out of Shape

My Cover Letter Was Out of ShapeMy Cover Letter Was Out of ShapeA Denver job seeker hits the gym to get in shape for a job search, then tones up his resume and titelseite letter.In early 2009 Greg Anderson found himself out of a job for the first time in 13 years.The operations pro quickly set about to optimize his job search and distitelseiteed an unusual method that helped him focus on work and finding a job He got in shape.In the process, he also learned to tone and shape his job search and his personal brand his resume and cover letter.In the end he looked better in person and on paper and he welches able to stretch his skills to fit a job in a new industry.Anderson had spent 13 years working in the finance divisions at General Electric, including two as the president of the operations and production division at GE Money. When he and his wife decided to settle down in Denver, he left GE and took a new job as chief operating officer at a consumer-finance company. Two years late r, as the economy struggled, so did his company, and he welches laid off.Anderson wasnt committed to finance. He knew his operations skills would translate to other industries. But the OpsLadder member was committed to Denver, and he preferred to find a job at large organization, like GE, where hed spent the bulk of his career. From March to November, he set out to find a job that fit those criteria.The idea was to focus on solutions I could provide for a business, he said. The bigger challenge for someone who has large-corporation experience is that there are not many big companies in Denver.In the meantime, he had taken a job working on business development for a sports training and conditioning company in Denver. He spent time learning the business and, eventually, took the companys message about fitness to heart. He began training at the gym and taking classes. He lost 35 pounds in the process.Anderson also credits his newfound work routine with helping to focus on his job searc h.I found my workout routine was a great way to clear my head, and it became an integral part of my job search routine, he said. It was a good balance of mental and physical.He took the workout routine with him when he left in November to pursue the job search full time and applied some of his new fitness thinking to his job search. He took a look at his job search and decided some of it was out of shape.I felt I had a really strong, progressive resume. But with so many people applying for jobs, I needed a cover letter that would position me well.In his conversations with recruiters, Anderson learned that HR managers get so many responses to a job opening that their first reads of cover letters are cursory. He wanted to be sure his letter was the one that stood out.A good cover letter will explain your skill set and your value as prominently as you can in that first paragraph. I had read a lot about positioning yourself as a solution. The way I got my job was I addressed everything they said they needed and positioned myself as a solution to their needs. They had 170 resumes, and mine was put on top of the pile, he said.While he believes his GE experience was a big draw, hes convinced that the way he presented himself in his cover letter got him in front of a hiring manager at Securitas, a security-services company that located him via OpsLadder.Its a completely different sector from consumer finance, but the challenge is the same, he said. Looking for operational efficiencies, business development and financial management. These were the things that appealed to me. Even though it was a completely different sector, the challenges were things I could solve for them.And, to assess whether Anderson was up to the challenges facing an area VP, the hiring manager asked him to put together a PowerPoint presentation on a hypothetical business challenge.It was a neat challenge, he said. They told me later they find it effective to find out how a person thinks. Its a gr eat way to screen people.Anderson said he had a job offer within eight days of his first call from Securitas. He was hired in early February, and he hit the ground running, thanks to that hypothetical presentation.Putting it together gave me an education on the company. Even though it was a made up situation, some of the issues were real. A number of the ideas I presented are going to be put into play. It gave me a head start on the job, he said.Anderson said the exercise also got his brain back into strategic mode, which was refreshing after focusing on day-to-day business issues at the fitness company he had been working for. Now, he says, the challenge is doing that other kind of exercise the physical kind.I was doing it five days a week, but since Ive started working again, Ive missed a few workouts. I need to get back into it. Ive learned its important to keep mind and body active.

Database Administrator Salary

Database Administrator SalaryDatabase Administrator SalaryA database administrator (DBA) manages the software used to store valuable company data. Databases hold information on customers, employees, and finances, and decision makers need to access this so they can make smart choices. Since business success hinges on data nowadays, records must be accurate, and they must be kept safe. Data corruption or trade secrets falling into the wrong hands can spell disaster for companies trying to survive in a make-or-break business climate. Together with data architects and data analysts, database administrators play a pivotal role in streamlining the flow of company data and securing it. And they are rewarded accordingly salaries have been on an upward trajectory, and theres no sign of that changing. National Salary Overview The latest statistics from the Labor Department show database administrators earned a median income of $81,710 in 2015. (Median salary being the middle-point in all salaries, with half earning more than this figure and half taking home less.) This figure is similar to all computer-related occupations in the United States. They had median earnings of $81,430 that year. DBA salaries are more than double the national median for all occupations which stood at $36,200 according to the same report. The highest-earning 10 percent of DBAs banked over $127,080 in 2015 while the lowest-paid took home under $45,460. Regional Variations Like most occupations, salaries vary regionally. Heres a sample of twelve median DBA salaries in 2015 according to each states data. New Jersey $105,450D.C. $99,100California $94,510New York $87,620Delaware $86,480National $84,250Georgia $83,810Florida $81,170Ohio $80,450Texas $79,690Houston $79,350Alabama $61,770Wyoming $64,710 View the latest median wages of a database administrator in your state on the website of the Bureau of Labor Statistics. Earnings by Industry Database administrators earn according to the in dustry they work in. Heres a selection of average salaries across different sectors in 2015 The median income for those in computer systems design and related services was $92,690The median salary of a DBA in the insurance sector reached $86,380Admins working for securities and commodity exchanges banked $114,940The median salary of DBAs at elementary and secondary schools was $67,140Those working in colleges, universities, and professional schools had a median income of $72,580. Salaries by Software Expertise Job search website Indeed.com calculates average incomes of database administrators with different skill sets. Salaries of DBAs reporting to the website average $58,000 as of April 2016. A Postgresql Mysql database administrator makes $87,000 on average, and an Oracle DBA makes $94,000. A lead database administrator earns a median wage of $98,000. Numbers get higher with the next group of jobs. According to Indeed.coms data, a senior DBA makes just under $100,000, and a se nior Oracle DBA makes $102,000. An SQL database administrator in finance makes $112,000 on average, and a senior SQL DBA pockets $153,000. Salaries by Education The education of database administrators is on par with other computer occupations as a whole. Heres how the education qualifications stand for DBAs aged 25 to 44 according to CareerOneStop, a partner of the American Job Center Network 1 percent of DBAs lack a high school education5.3 percent have a high school diploma or equivalent13.8 percent have some college education8.8 percent earned an associates degree47.3 percent possess a bachelors degree21.5 percent can possess a masters degree2.4 percent boast a doctoral or professional degree Skills that maximize earnings potential are Oracle, PL/SQL, Linux, and UNIX. Outlook to 2024 The Bureau of Labor Statistics reported 120,000 database administrator positions in the U.S. in 2014. They expect this to increase by 11 percent by 2024 to 133,400 jobs. However, positions i n data processing, hosting, and related industries are forecast to grow by 26 percent. It is due to the increasing dependence on cloud computing and database-as-a-service. Positions in the healthcare industry will see strong gains (7 %) as medical records become digitized and databases are required to store patient records. Conclusion Database administrators are essential to make data accessible so it can be intelligently analyzed and used to drive companies forward. Heavier demands are being placed on big data, and the amount of data collected by businesses continues to soar. Job growth should remain positive, and DBAs can improve earning potential by developing big data skills. Updated byLaurence Bradford.

Finding the Best Resume Trends 2017

Finding the Best Resume Trends 2017 Becoming creative not only is critical to stick out from the competition, in plus-rechnen, it offers you a plus if youre pursuing work with an innovative firm. Generally, you only ought to make an infographic resume if youve got the resources (either your own abilities and expertise, or the capacity to employ a designer) to pull off an exceptional final item. Bear in mind that infographics are not just handy for resumes, they are also able to add excitement to your reporting, brand management, and social networking skills. HR reps and recruiters are reviewing social networking pages to have a better comprehension of the candidates character. The Ultimate Resume Trends 2017 Trick Theres a genuine need to shorten the duration of your resume. Including line graph to symbolize the upward ascension at your prior workplace, with years, number of awards or completed projects in addition to client satisfaction can be rather appealing along with me aningful. Other careers may place a greater value on your capacity to attach through writing. Hence, with the objective of giving the resume an ideal makeover, an individual can look to avail infographic resume templates. The Fundamentals of Resume Trends 2017 Revealed Your resume is considered a precise representation of yourself, so its very critical that you make one that closely resembles who you believe you really are. A professionally created infographic resume requires an exhaustive comprehension of graphic design, and color palettes, but in addition an understanding of what sort of information hiring managers want. Select a resume template which suits the essence of the job which you are wanting to apply to and build upon it to create a winning resume that you are able to trust. On the flip side, if youre applying for work in IT, video manufacturing, or design, producing a video or infographic resume would be a fantastic idea. The Hidden Facts About Resume Trends 201 7 With its minimalist design, you will never be able to fail in attempting to impress your prospect employers. Some job seekers do understand that in some instances, the very first impression may be the vital factor of the success. You might need to prepare more than 1 draft before youre content with the outcome. Infographic resumes can be particularly effective, but before you opt to produce and send one, think long and hard about whether it would be the ideal solution, taking into consideration the sort of a job youre applying for, and reputation of the business. Drafting a great infographic resume is a time intensive and a tricky undertaking and so to assist you with the very same, various infographic resume templates are readily available. Youre searching for infographic resume templates. Templates might be superior roadmap, and they are able to supply a good backbone for you to construct upon, but again, customization is crucial to helping your special abilities stick o ut in your executive resume. Furthermore, the template includes a sample application letter which proves to be quite useful especially when applying for skilled work. In a couple of years, however, new forms of resumes could be the norm in some specific industries. Infographic resumes supply you with the chance to creatively show off your finest assets. They are quite new trend. Where to Get Help Consult first with an experienced career specialist to see if they would be appropriate for you. Then you are able to receive a visually distinctive resume sent out to possible employers. In voreingestellt conditions, employers still prefer the conventional paper kind. As a matter of fact, they are very smart. After all, they need to be able to read your infographic to know what youre all about. How to Find Resume Trends 2017 Based on the sort of application process youre addressing, it can be appropriate to include samples of your work in your CV. Presenting the info in a game- like manner is an extremely clever and advanced method to showcase your abilities. Imagine you have two resumes before you. Youve got to organize your work history, employment information, and demonstrate your skills graphically. Should you need creative inspiration, pay attention to the kinds of charts and graphs, fonts and themes utilized in other infographic resumes. Courses that teach students to make their own infographics utilizing a number of tools may encourage engagement in the classroom and might result in a better comprehension of the concepts theyre mapping onto the graphics. You can select from an assortment of distinct themes, charts, bubbles, timelines, pictograms, and so forth. The infographic strategy is additionally a great alternative for professionals who have plenty of data to show in their resumes. What Everybody Dislikes About Resume Trends 2017 and Why An increasing number of job seekers only now understand all of the value they might get from alterna tive job search sources. You wish to reveal passion for what you do employers arent going to need somebody who seems bored or indifferent concerning the job, particularly at the executive level. That means you can quickly tailor-make your job resume for any chance and assist you to receive your job. Some jobs are going to be a little more flexible, so you might have the ability to include your infographic resume as accompanying piece to your regular resume. Now, take a look at best free online resume builder websites. One of the greatest strategies to learn which font is in trend is to execute comprehensive research and discover out which fonts are popular around the web. Also, there are numerous on-line tools you could utilize to collect an infographic resume. Whether you know of the expression infographic, Im koranvers to have come across a lot of them while browsing the net. The Downside Risk of Resume Trends 2017 When deciding on your color, think of what it will say a bout you. By utilizing color and saturation rather than text, values related to the links can be perceived rapidly. The layout permits you to include a good deal of details without it looking crowded. Adding some color to your resume instantly makes it increasingly attractive. Vital Pieces of Resume Trends 2017 To begin with, think about what visual look you need and the way that it will best represent you in the market. If you are in an industry for over 10 decades, you can think about a two-page resume. It is essential to stay knowledgeable in regards to the current resume writing trends since the work market is growing more and more competitive. There are two primary trends in 2016. Choosing Good Resume Trends 2017 The employer receives the information that they need in addition to the bonus of seeing your creativity on the job. A number of the very best professional designers have been working day and night which is just the main reason why we can provide you with th e most effective graphic CV example. The average period of time someone will appear at your resume is about 5-8 seconds. If you want to do something for the very first time, a sensible practice is to find some advice from folks whove done it before.

Kids, Work and Resume Writing Skills Desk Job

Kids, Work and Resume Writing Skills Desk Job Select theresume objectiveif dont have any reception job experience. Your resume ought to be in a position to highlight your expertise for a receptionist and your capacity to effectively carryout the job duties that will have the position you attempt to obtain. You have to be really professional as soon as you get started searching for work and once in the job. If you wish to find the job, you have to put some thought in what youre likely to set in your Medical Receptionist skills list. Resume writing objective is a significant portion of the resume, without it resume wont leave its effects on the recruiter. A work applicant will be highly conscious of the importance of a perfectly crafted resume. There are many statements one can utilize to make an effective resume. Your resume should be formatted in an easy, professional way. The Hidden Treasure of Resume Writing Skills Desk Job Resume writing Objective is a vital section in any sort of resume. The majority of the resumes writing services dont offer you the chance of direct contact by making use of their writers. The format of your resume ought to be easy and plain. This Front Desk werber resume template gives you inspiration for those kinds of expertise and expertise to include in your resume. Hiring managers (for the large part) are especially interested in what youve been doing in the previous 23 decades and the way it is related to the position theyre attempting to fill. Highlight Your Special Skills Even in the event the work post doesnt mention any technical abilities, in case you have them go ahead of time and place it in your resume. Finding a job is a critical portion of someones life. Looking for employment is often discouraging, and it may take some time. Crafting the ideal receptionist resume objective takes time and a good amount of thought and skill to receive it right. Deal first with the requirements and see ways to show expe rience or education that matches the main job duties. Its possible to work out on how youre able to connect your abilities and experiences to the organization and job profile which provides you mora confidence. Proofreading is of extreme importance when you need to land that coveted job at a big organization. One other important consideration for your resume is the kind of paper you use. Utilize your resume to demonstrate the company which you are ready to handle all the particular job requirements and meet their help desk position requirements. By keeping the above mentioned demand in view, a lot of inexpensive resumes andonline resume writing services are offered for the ease of candidates, but its not easy for all of the jobless candidates to bear the excessive professional resume writing rates. Since resumes are for the most part digitally sent, theres absolutely no need to have a printout and sign the resume.

Short Article Reveals the Undeniable Facts About Resume Design Templates and How It Can Affect You

Short Article Reveals the Undeniable Facts About Resume Design Templates and How It Can Affect You The resume is yur very first contact with a possible employer. Its fast and simple to use. Professionally, our resumes are often the very first impression a prospective employer gets of us. If you wish to find some samples for your reference Best Templates provides a wide selection of resume vorlages offered for download. 7 Another totally free ja resume example made by MOO together with Microsoft. The Illustrator file makes the the majority of colour to assist its simplicity. Its high-quality PSD file is totally customizable. What Is So Fascinating About Resume Design Templates? No matter which type of work youre searching for, the Gabriella professional resume template is a fantastic option. Resume Templates is a huge method to take away the stress from writing and presenting a resume so you can concentrate on what you have to do when youre given the interview.You dont need to make it hard for the hiring manager to search for the important highlights of your resume like your experience, contact info, and achievements. To locate work, especially if youre a graphic designer, you have to show the information and skills which you have on your resume. If youre searching for an easy but lovely design thats guaranteed to appeal to any hiring manager than you are in right spot. My team has made scads of helpful, insightful guides made to help you write your own resume as a champ. In the present competitive job marketplace you want to be viewed. Job seeking can be a really challenging undertaking. Its important to get your resume stand out from the work competition In order to acquire your preferred job you should have an effective resume. Submit the same resume for each and every job. Furthermore, you can look for legal assistant jobs on Monster. The principal job of a network administrator is to produce and manage networks be it a little thing or a hu ge thing. If you havent had a management position yet and are searching to break in, then you ought to instead highlight your transferable skills first using the functional resume format instead. 1 additional benefit of Monster is that, being international, you can use it in order to discover decent quality resume advice on destinations away from the USA. Given the significance of a work application, a totally free template might not be always enough to showcase your talent. There are a lot of free creative resume templates youll be able to use, enabling you to focus your energy on everything else you should do. Some websites that provide best resume templates 2018 free lets you edit your document online. With our free resume builder tool youre already a single step in the proper direction. Our free resume templates will offer you lots of options to generate your own private statement. More than a few of them come with variations so that you can select your favourite design. W hen you have modified the standard resume template that you found on the internet, make it simple on your upcoming self and save a number of versions of your resume. The majority of the templates are offered by named, resume writing specialists and thus the quality is quite excellent.Web design certification is one outstanding way to break in the information technology field. Business cards are also included to finish the look. For instance, it includes a skills page at which you can use icons to demonstrate your proficiency in numerous categories. Youve worked hard to develop your impressive portfolio but if you place it together in a Microsoft Word File with clunky looking default formatting, its only likely to appear dull and boring.

Why Does My Resume Keep Getting Rejected

Why Does My Resume Keep Getting Rejected Why Does My Resume Keep Getting Rejected AtResumeSpice, weve seen a lot of resumes and counseled a lot of job seekers. One of the biggest issues our clients face is that theyre submitting resumes, but theyre just not getting any calls. Here are a few common reasons why that happens1. Youre Not Following DirectionsThis has less to do with your resume and mora to do with your reading comprehension. Make sure you read through the entire job description. Sometimes, employers put instructions on how to apply at the very bottom of the description. They do that so they can automatically eliminate anyone who doesnt follow directions.If the employer asks for you to submit a resume in .pdf format along with a list of references and writing samples to a certain email address with a specific subject line, theyre testing you. Make sure you pass the test by following the directions exactly.2. Your Resume HasTypos and Improper GrammarWe know that mistakes happen. But when the only information an employer has about you is your resume, you want to make sure its working for you, not against you.Read your resume aloud, have a trusted friend who is excellent with grammar and spelling proof it, or hire a professional resume writing service to create it for you.No matter which avenue you take to ensure your resume is telling the right story, dont pass proofreading over. An extra ten minutes to reread your resume could be the difference between getting a call and not.3. Youre Overusing Quick Apply FeaturesQuick apply can be abreath of fresh air if youre used tosubmitting applications that take 45 minutes to complete. However, you might not be getting a call because youre jumping the gun.Make sure you truly match the job requirements before hitting apply. If you only read one or two bullet points before applying, you might be overlooking a crucial requirement further down.4. Youre OverqualifiedThis has become a clichd excuse that job seekers have grown tired of hearing, but it is a legitimate reason why you might get passed over.If youve been in a higher position or have a lot more experience than the job requires, a great way to explain why youre seeking this specific opportunity is to include a cover letter. Maybe youre at a place in your career where you want to change pace, or maybe you want to learn a different skill set altogether. Address it in a cover letter so that you wont be automatically dismissed as too experienced.Savannah Ober is a resume expert atResumeSpice.Master the art of closing deals and making placements. Take our Recruiter Certification Program today. Were SHRM certified. Learn at your own pace during this 12-week program. Access over 20 courses. Great for those who want to break into recruiting, or recruiters who want to further their career. Like this article? We also offer tons of free eBooks on career and recruiting topics - check out Get a Better Job the Right Way and Why It Matters Who Does Your Recruiting. document.write(Read more ) in Resume

Future Technical Support Trends

Future Technical Support TrendsFuture Technical Support TrendsFor several years now, industry futurists have been predicting the death of technical sttze as we know it. However, recent research by HDI shows that, to paraphrase author Mark Twain, reports of supports death have been grossly exaggerated.According to the 2015 HDI Support Center Practices Salary Report, demand for support- gauged by the number of tickets (cases) handled- is up in nearly two-thirds of support centers. This is the continuation of a trend weve seen for at least seven years Each year, the number of tickets goes up. Some have speculated that this is due to the increase in automation, but only 16 percent of the tickets were generated without human intervention.Hiring in the industry is healthy, with 28 percent of organizations (companies, universities, hospitals, etc.) creating and filling new positions, and another 51 percent filling positions as they become open. Only four percent of organizations are cuttin g staff.Sought-after technical support skillsThe top five skills support centers want areCustomer service skillsCommunication skillsAbility to learn quicklyTroubleshooting and problem-solving skillsAbility to work under pressureFrontline support analysts must be able to listen to and empathize with customers who have suffered an interruption or need a service as fast as possible they must also be able to speak and write clearly, learn on-the-fly, solve problems, and do it all quickly, under pressure, in accordance with rules and guidance, and in conjunction with their teammates.Customer service skills are more important now across the board- in part because consumer expectations are higher. Thanks to Google, Apple, and other companies that have mastered the user interface, customers- internal and external alike- think like consumers and expect simplicity, immediacy and ease of use. Internal support is no exception, because there is now competition where none existed before. Cloud te chnologies have made shadow IT (applications and services installed and used without the knowledge or approval of IT) more widespread, and the ability to put a cloud application or system to use immediately by entering a credit card number changes the role and mandate of service and support.Staff satisfactionAlmost two-thirds of those who work in technical support centers say theyre satisfied with their work, and an additional 15-20 percent say theyre very satisfied.Among the factors contributing to a satisfied staff, relationships within the team was the most selected (72 percent), and management was the second most selected (65 percent). Compensation scored far lower, at 52 percent, and barely ahead of organizational culture (51 percent).In previous research performed jointly with Robert Half Technology, we found that the most important elements of an organizations culture- from a staff perspective- included opportunities to learn, access to training and development, work/life bal ance, attainable performance goals, and opportunities for advancement.If you want to work in the field of technical support, you should concentrate not only on understanding the technical side, but on customer service and communication skills. If you do get to work in this field, chances are youll be a satisfied employee with a busy and challenging career ahead.In a forthcoming Focus Paper, HDI Senior Writer/Analyst Roy Atkinson discusses results of recent research as it relates to the people in support. This post highlights a few of the topics in the paper.Roy Atkinson is HDIs senior writer/analyst, acting as in-house subject matter expert and chief writer for blogs, articles and white papers and is a member of the HDI International Certification Standards Committee. Roy is a popular speaker at HDI conferences and local chapters. He has a background in service desk and desktop support, as well as small-business consulting. He studied Advanced Management Strategy at Tulane Universit ys Freeman Graduate School of Business, and holds HDI certifications as a Support Center Manager (HDI-SCM) and Knowledge-Centered Support Foundation (KCSF). Roy is on Twitter HDI_Analyst and RoyAtkinson.